Returns & Exchanges
We want you to cherish your piece of history; if your antique ring isn't the perfect fit, we offer a 14-day return window for a full refund or exchange. Please ensure the item is returned in its original, unaltered condition with all vintage certification and packaging included.
Return Process
- 1.Initiate Your Request
Contact our concierge team within 14 days of delivery to receive your Return Authorization Number and a pre-paid insured shipping label.
- 2.Secure Packaging
Place the ring in its original velvet box and secure it inside a sturdy shipping carton along with the original appraisal and grading certificates.
- 3.Insured Shipping
Affix the provided shipping label to your package and drop it off at an authorized courier location to ensure the high-value item is fully insured during transit.
- 4.Inspection and Refund
Once our gemologists verify the stone and setting's integrity, your refund will be processed to your original payment method within 5-7 business days.